OUR CREATIVE POLICIES
Nymbols is a creative hub for all of our endeavors. Once you engage our services you have now become part of our family of Inspiration and Innovation. We want you to be happy with our service and deliverables and will always strive to be our creative best for you. Please feel free to email with any questions or concerns.
SHIPPING AND DELIVERY
What You Need to Know
All digital files will be sent via a google drive link via email. We will send .pdf and .jpg files. For cycling illustrations, we will also send a file with the riders separated from the background. If you need some other format please reach out. All physical items will be sent via UPS using 2-3 day shipping.
The Small Print
Given the digital nature of the illustrations we are doing there isn't really a return process. There will be touch points along the way to make sure you are happy with the art before it is finalized. It is also digital, we can make a revision. If we physically send something that isn't right we will do what we need to fix it.
IMPORTANT. PLEASE READ
The illustrations I am doing for you are intended for one-time, personal use. That means you may print it on something you own or want to gift to a friend but that is it. Use for a social media profile is also given with the caveat that artistic credit is assigned. I maintain the original copyright for concurrent and future use. Furthermore, the sketches, inspiration, story behind the illustration and process will be mine to use unless permission is not given. The rates quoted will be adjusted accordingly.
Trust Us with Your Information
Your privacy is important to us. We will never share contact information, addresses, billing information or other personal data. We will ask in advance for your name to be associated with the art featured on the site and the story behind it as content unless previously discussed.